Professional and Wonderful Service in a Timely Manner
Subsequent to this, one of the return pipes from the pool pump developed a serious leak which was completely unrelated to the work which Crystal Clear Pools had done. When I called them to investigate, they responded immediately and went out of their way to discover the leak and effect necessary repairs at no additional cost.
I have no hesitation in recommending Crystal Clear Pools to anyone needing any pool work done and would be happy act as a reference to anyone in need of one.
With thanks and Best Regards
We used Crystal Clear Pools to fix our pool. We were satisfied with their courteous manner and the professional job they did. They worked well and kept the premises clean. We were very pleased when they honored their warranty and it was nice to work with a company that does not shirk it's responsibilities. Shelley Brown
Always Friendly, Courteous and Professional
To Jarrod and the Crystal Clear Pools Team
Service providers and builders are generally just an annoying nightmare. In this case however it was different. My horrendous old pool needed new marblelite and new mosaic. Jarrod from Crystal Clear Pools came along, showed me samples and made recommendations. He showed me work done for other clients, until I was happy to go ahead. Always friendly, courteous and professional. Unfortunately on the day of the marblelighting, (Dec 2013) inclement weather struck. The work was nevertheless completed and the pool looked fine. Jarrod pointed out to me that there is a 10 year guarantee on the marblelite and he would sort out any problems free of charge. When a crack appeared in the deep end of the pool a couple of months later, I remembered those words and put his promise to the test. Having dealt with rip off artists and fly-by-night specials in the past, I was , admittedly, very sceptical. But this young man confirmed that his word is his bond. He sent out a team to re chop and redo the pool completely , free of charge, again assuring me there is a guarantee on his work. The pool now looks a 100%, blue, smooth and sparkling! Thank you Jarrod, you have restored my faith in good customer service.
An Excellent Job
After a bad experience with an unscrupulous guy who charged us a R200 call out fee only to tell us that he couldn’t detect the leak in our pool, but his friend could, at an additional cost, it was refreshing to deal with a professional who puts values his customers. You responded to all queries promptly and your team did an excellent job replacing our suction pipe. They even went beyond the call of duty by cementing back the paving that they had had to remove to access the pipes. They even chemically treated the pool, turning it sparkling blue again. I was impressed that you communicated with us clearly every step of the way. Next time I have an issue with my pool, I know who to contact, and I’ll be sending all my friends to you. Thank you.
Phula David Seooe
Quality and Professionalism
I would like to extend my thanks to you and your team and congratulate you on an amazing job recently done on my pool. When I decided to re-marbelite my pool, I looked for suppliers and contractors on the internet and emailed 5 advertisers including yourselves. You were one of two that responded and the only one that responded within 24 hours. After our initial onsite meeting I was most impressed with your professional attitude. Once I decided to proceed you made several promises, all of which were fulfilled as promised and on time. Your team were professional, punctual, friendly and tidy and the work was completed exactly as promised. It’s extremely rare to find such quality and professionalism these days. It was an absolute pleasure dealing with you and I will, without hesitation, highly recommend you and Crystal Clear Pools to anyone requiring pool renovations. Should you wish to use me as a referral for future clients, please feel free to do so.
Thanks again and all the best!
I just want to thank you and your team for the professional manner in which you guys operate. I am very happy with the service and the pool looks great.
Selwyn Segal Dear Jarrod The Selwyn Segal is extremely appriciative to Jarrod Len of Crystal Clear Pools for his generosity in maintaining our swimming pool free of charge. It is always sparkling blue and 'crystal clear' and an absolute pleasure to use. Moreover Jarrod is extremely helpful, friendly and always ready to assist. in these challenging financial times organizations like ours are very grateful to people like Jarrod who enable us to offer our residents a meaningful and enjoyable life. Brenda Solarsh General Manager
United Furniture Outlets (Pty) Ltd
I would like to convey my thanks and gratitude to the founder and owner, Jarrod Len, of Crystal Clear Pools for his exceptional service, honesty, reliability and professionalism.
After months of excessive costs and frustration, I finally came across a pool service company in November 2011, who delivers what they promise, and goes beyond the call of duty.
Believe it or not, I came across Crystal Clear Pools by means of 1 of their branded service vehicles with their contact details, and immediately called. Jarrod answered my call and within 24 hours I had received a quote and an explanation as to why my pool was in an unsatisfactory condition.
I was expecting an astronomical quote to marbelite, replace solar panels, and who knows what else, but was pleasantly surprised. I questioned the quality of service to be delivered, but was assured that the workmanship was of the utmost quality.
I can finally be proud of my pool after Crystal Clear Pools converted a troublesome and problematic pool into a pool that is sparkling clean and as good as new, at a fair and affordable cost.
I now use Crystal Clear Pools to service and maintain my pool, and have never been happier with the condition of my pool.
This proves that high quality service does not means high costs – I recommend Crystal Clear Pools to anybody who wants a sparkling pool.
On Behalf of the children, staff and Management of Arcadia I would like to thank you for the kindness and support you have shown the children of Arcadia, as well as for the on-going care you have taken of our swimming pool. Our swimming pool has never been so clear and looked so clean, allowing the children to benefit from many hours of fun and enjoyment thoughtout these last summer months.
As aware as we always are of the remarkable standards of charity for which our community is renowned, there are still times, like this, when we stand in awe of such open-handedness, Your incredible generosity and distinctive brand of community responsibility is an inspiration and shining example to all those fortunate enough to know you.
Your generosity serves as an example to us all.
Thank you once again
Proud Distributor / Applicator of quality products from
FOOD DONATION TO SPCA ROODEPOORT
On behalf of the Management Committee, staff of Roodepoort SPCA, and of the animals in our care, thank you for your valued donation of food to the SPCA Roodepoort for which we are eternally grateful.
It is through the generosity of kind hearted community members that we can continue with our Mission to prevent cruelty to animals and to improve their quality of life. Donations of foodgo a long way in reducing our running costs which enables us to focus our spending in other urgent areas of our work
Once again, THANK YOU for CARING!